Secured by Design helps to make Alder Hey Children’s Hospital a safe place with ‘amazingly low’ levels of crime

Sometimes crime prevention is at its best when it’s least noticeable to members of the public – that’s certainly the case with Alder Hey Children’s Hospital in Liverpool, which opened its doors for the first time in 2015.

The hospital authorities were focused on providing a building that was relaxed, friendly, open and welcoming. This approach, which is entirely appropriate and befits a children’s hospital, could be considered contrary to what is traditionally thought of from a policing perspective as the makings of a secure building.

Therefore it presented huge challenges for the specialist Designing Out Crime Officers from Merseyside Police who were keen to work with the hospital, and its architects and developers, to make the building safe and secure.

One of the biggest examples of how these two very different requirements came together successfully was in the meandering approach to the hospital’s front entrance.

It was agreed that strategically placed featured art, planters and trees would help to create a pleasant environment for patients, parents, visitors and staff. But these were also measures that would help prevent the hospital from becoming a ‘soft target’ from what police call hostile vehicle mitigation – vehicles deliberately being driven off-road at buildings or pedestrians for criminal or terrorist purposes.

As well as building in security to the layout and landscaping, Merseyside Police also worked to ensure the physical security of the hospital’s buildings with the use of CCTV, lighting to increase visibility, access control systems, and robust doors, windows and locks that would be difficult for casual or opportunistic criminals to gain easy access.

In the three years since the £237m hospital, officially called Alder Hey in the Park, opened, there have been a total of 187 recorded offences – that’s just over one a week on average, according to figures released by Merseyside Police.

The majority of these offences are sneak thefts at the retail outlets inside the hospital and other thefts, such as mobile phones being taken from handbags. Other offences include assaults on staff and pedal cycle thefts.

Sgt Frank Stott, of Merseyside Police, said that whilst the main focus of the build team was to provide the best possible patient care and for people visiting and working in the hospital, this presented unique challenges for the police.

“This was a brand new building so could effectively be designed from the outset. We were able to identify and introduce measures and techniques to provide a safe and low crime environment.

“We were really pleased that there was a willingness to engage with us about crime prevention and listen to our advice to help make their building safer. The crime figures are amazingly low in comparison to similar buildings. It shows what can be achieved when organisations are prepared to come together at the right time to work for the common good.”

Secured by Design, the national police crime prevention initiative, has a network of SBD trained police officers and staff attached to police forces and local authorities around the UK. Known as Designing Out Crime Officers, they work with architects, developers and local authority planners and the pre-planning and planning stages through to construction to design out crime.

Alder Hey opened with 270 beds, including 48 critical care beds for patients in intensive care, high dependency and burns units. There are 16 operating theatres, four for day-case surgery and 12 inpatient theatres.

It cares for more than 275,000 children, young people and their families every year providing a range of treatments from common illnesses to highly complex and specialist conditions.

The hospital is part of a complex that includes a brand new research, innovation and education centre.

Alder Hey is one of only four stand-alone paediatric trusts in the country, is one of Europe’s biggest and busiest children’s hospitals, and is becoming recognised as one of the world’s leaders in children’s healthcare and research into children’s medicines, infection, inflammation and oncology.

Thousands learn how to save a life

Thousands of young people and members of the public from across the region learned how to save a life as part of this year’s Restart a Heart initiative.

During the week of Restart a Heart Day, South East Coast Ambulance Service, (SECAmb), and its partners and volunteers, including fire services, provided training to more than 11,000 people.

Restart a Heart Day is an annual campaign to raise awareness of the importance of CPR organised jointly by a number of organisations including the British Heart Foundation and the Resuscitation Council (UK).

This year’s numbers mean that a total of 36,000 people have received CPR training as part of the initiative since SECAmb’s first involvement in 2016.

SECAmb Voluntary Services Manager Karen Ramnauth said: “We’re very proud to have taken part in this initiative for the third successive year. In addition to our core emergency response, we’re committed to improving local health outcomes in our region, and Restart a Heart is an excellent opportunity for us to reach out and support our communities.

“I’d like to thank all our staff, volunteers and partners in the fire service for their tremendous efforts and for giving up their time to teach others how to save a life. The actions taken in the first few minutes when someone suffers a cardiac arrest are vital when it comes to maximising the chances of survival. If someone starts CPR in those first moments, the ambulance crews are much better placed to attempt to secure a positive outcome for the patient.”

Meesons exhibit range of Security Portals at International Security Expo

Secured by Design Member Company, Meesons was showcasing its Security Portal range to specifiers and buyers at the 2018 International Security Expo.

Over 12,500 international buyers and influencers from Government, Centre for the Protection of National Infrastructure, Law Enforcement, Military, Major Events, Transport & Borders, Cyber Security, Facilities and Public and Private sectors attended the event held at London Olympia.

Meesons recently became the first company in the UK to achieve Loss Prevention Standard (LPS) 1175: Issue 7 for their C190-S1 to S3 and C3-S1 to S3 Security Portals (Security Ratings 1-3). They are designed to provide controlled access that can withstand physical attack for prestigious building entrances. Gaining these important international security standards, underpin Meesons position as the UK’s trusted provider of innovative anti-tailgating entrance control solutions.

“We had a significant amount of interest in our LPS 1175 Security Portals at this year’s Security Expo,” said Iain Entwistle, Product Marketing Manager at Meesons A.I. Ltd. “Gaining LPS 1175 and Secured by Design now means specifiers can select Security Portals in the knowledge that they offer a very elegant, refined and robust entrance control solution. That seems to be a proposition that resonated with visitors to our stand.”

Meesons’ C190-S1 to S3 and C3-S1 to S3 Security Portals can operate as a high security interlocking door to prevent tailgating or as a prestigious entrance solution, allowing the transit of multiple people at the same time.

The C190 Security Portal is configurable for different transit modes, day or night and has a spacious 1200mm wide cabin entrance, suitable for wheelchair access, making it an excellent alternative to revolving doors.

Meesons C3 Cylindrical Security Portal is an interlock system that provides 860mm wide access and is designed for areas where there is a higher level of throughput. The C3 Security Portal can be customised to a bi-parting 4 door or standard 2 door configuration, enabling quicker transit through the portal.
To meet the Loss Prevention Certification Board LPS1175 standards involved thorough technical evaluation and rigorous quality audit processes, which are ongoing over time to ensure the Security Portals continue to achieve the required level of protection.

Meesons have a number of Security Portals accredited by Secured by Design after having achieved the robust requirements of the Police Preferred Specification standard, which is the only way for companies to obtain police accreditation for security related products in the UK.

You can find details about all of Meesons Secured by Design accredited products here: securedbydesign.com/members/meesons-a-i-limited

Theam Security’s affiliation with Secured by Design continues

Theam Security Ltd has renewed its membership with Secured by Design (SBD), the national police crime prevention initiative.

Based in the West Midlands, Theam Security was founded in 1992 to meet the security requirements of both the local business and residential communities. Within easy reach of major road networks, they are ideally placed to serve the needs of businesses and domestic consumers throughout the UK.

With a constantly expanding product range from door and window security through to access control, Theam Security are major suppliers to Local Authorities, Schools, Government Agencies and Police Authorities, supplying and installing all types of Window Security, Door Security, Locks, Roller Shutters, Concertina Grilles, Burglar Bars, Steel Security Doors, Anti-Vandal Screens and Security Cages.

Theam Security are proud of being the first Secured by Design accredited company for the installation of security systems. You can find out details about all of Theam Security’s extensive range of SBD accredited products here: http://www.securedbydesign.com/members/theam-security/

SBD Development Officer Hazel Goss said: “I have known Theam Security for a long time, first working with them when I was a Police Designing Out Crime Officer and so it has been a real joy to be working with them again as a the local SBD Development Officer. It’s fantastic that they are continuing their affiliation with us”.

Robert Meath, Managing Director of Theam Security said: ““It is vitally important to us to ensure that any SBD product is installed correctly. Having seen installations in the past with logo’s indicating an SBD/LPCB product is fitted. Only to find after closer inspection, it had too few or inappropriate fixings for the substrate, or in some cases the wrong product specified. I felt that some kind of standard should be in place for installation, so customers could feel confident that the products they had purchased would do the job required.

“All of our installers are DBS cleared and attend regular training sessions to ensure we maintain the high standards of installation we have always set ourselves.

“SBD is the only real quality body that enables quality companies like us who operate in the physical side of the industry to stand apart from others who don’t work to any kind of procedures or standards”.

CLD Fencing Systems protects new Blackpool Police Headquarters

CLD Fencing Systems protects new Blackpool Police Headquarters

Cheshire based CLD Fencing Systems, a Secured by Design (SBD) member company, was the supplier of high security fencing and gates for the perimeter of Lancashire Police’s new West Division Police Headquarters in Blackpool.

Designed and built to house local policing and emergency response teams, the new £20 million West Division Police Headquarters is the largest investment in the force’s history. It also includes an investigation hub and a state of the art 42 cell custody suite.

Work began on the project in December 2016 when principle contractor Willmott Dixon ‘broke ground’ on the site. CLD Fencing Systems had previously worked with Wilmott Dixon on a number of police projects, including the design and supply of security mesh fencing for the Sheffield’s Custody Suite, as well in Merseyside, Grimsby and South Wales.

When looking at how the site would be protected, CLD Fencing Systems worked directly with Lancashire Constabulary to design an effective and appropriate boundary from its range of fencing, which has been accredited by SBD, the national police crime prevention initiative.

The fencing selected was the company’s Securus Lite SR1 Fencing System, Lockmaster SR2 Swing Gates and Slidemaster SR1 Cantilever Sliding Gates.  You can find out more about CLD Fencing’s SBD accredited products here:  http://www.securedbydesign.com/members/cld-fencing-systems/

The work was completed by AgrID Fencing Ltd who are members of CLD’s Approved Contractor Scheme.

SBD Development Officer Hazel Goss said: “CLD Fencing have been with Secured by Design since 2011 and have been producing some unique products. Their latest project, the Lancashire Custody Suite, looks amazing. I’m looking forward to further projects and products in the future which will continue to highlight their excellence in field”.

Stewart Plant, Director of Marketing at CLD Fencing, said: “Having the ability to provide one of the largest range of Secured by Design Rigid Mesh Fencing Systems allows us to let the client pick a fencing system that not only provides them with a guaranteed delay against attack but also the ability one that fits in with their design”.

SBD is a police-owned organisation that works on behalf of the Police Service throughout the UK to deliver a wide range of crime prevention and demand reduction initiatives.

SBD plays a significant crime prevention role in the planning process to design out crime in a wide range of building sectors. It has achieved some significant success including one million homes built to SBD standards with reductions in crime of up to 87%.

SBD have many partner organisations, ranging from the Home Office, Ministry of Housing, Communities & Local Government and the Police Service through to local authorities, housing associations, developers and manufacturers and work closely with standards and certification bodies to ensure that their publicly available standards actually meet the needs of the police and public alike.

Products must be subjected to vigorous testing and auditing by an accredited third party organisation before being allowed to carry the SBD logo – this is the only way for companies to obtain police accreditation for security related products in the UK.

Warrior Doors proves it’s regarded as a gem of a company by jewellers

When it comes to businesses seeking positive feedback from customers, Warrior Doors, a Secured by Design member company that specialises in manufacturing secure entrance doorsets, has achieved the ultimate accolade.

Out of the 12 jewellery shops in Soho Road, Handsworth, Birmingham, close to the City’s landmark Jewellery Quarter, Warrior Doors has supplied and installed its bespoke doors to 9 of them.

Such is the power of personal recommendation!

Warrior Doors installation Guicci Sloane St London

It’s no wonder that Warrior Doors, a Birmingham-based company, is receiving commissions both on its doorstep and from high value jewellers, banks and bullion dealers when its doors have withstood attacks by sledgehammers, axes, battering rams and ram raids by vehicles.

The company’s goal is to maximise security without compromising on light or visual aesthetics providing a unique range of high-specification security doors that have surpassed the most rigorous security testing to achieve certification to LPS1175 Security Levels 2, 3, 4 (version 7).

Even Warrior Doors’ SR2 standard composite glazed doors have withstood vehicle ram raids and can block a 9mm round. Warrior Doors is the first company in the country to have achieved a fully glazed door to LPS1175 security level 4 (SR4) that can open either into or out from a building.

Managing Director, Brett Barratt, said that spending on security is often underestimated and not considered as an investment in the business until the full impact of a robbery is experienced first hand. “The real costs are to people involved who can be traumatised by the event for months, if not longer,” he said.

Loss of high-value stock, whether it’s cash, diamonds, gold and watches can have a huge impact on the business continuity and in some cases the business never actually recovers, forced eventually to close down.

Brett explained: “Warrior Doors has been able to provide some of the highest quality security doors available without compromising on the exacting demands of jewellers towards aesthetic appearance and maximum vision into their shops.

“We have worked with a range of high value retailers including jewellers and bullion dealers, helping them to feel the benefits of being protected by a high security door from Warrior Doors.”

Brett added: “I am very proud of the work we do with our high-end security products, SR2, SR3 and SR4. They are fantastic products.”

In one video on the company’s website, you can see a prolonged attacked using a 5 Series BMW car on a door installed at the front entrance to a jeweller’s shop in Smethwick, Birmingham, on 2 October, 2017. Even after repeated ramming attempts by the car and subsequent unsuccessful attempts to force entry by the police and fire brigade, the door could still be opened and closed and locked perfectly! One of the assailants, who was trapped in the interlock in the jeweller’s shop, was arrested by police. The other assailant fled the scene. The video can be viewed at:
http://www.warriordoors.co.uk/high-security-door-protection

The company also makes high-specification secured doorsets for commercial and industrial premises as well as local authority housing and housing associations.

Police Inspector Thanks 999 Call Handler

A Metropolitan Police Inspector has thanked a South Western Ambulance Service NHS Foundation Trust (SWASFT) 999 call handler for saving him when he became seriously ill, alone on an isolated footpath.

Inspector Dave George collapsed in hot weather on the South West Coast Path between Penzance and Land’s End in Cornwall during a solo training exercise for a charity walk.

The 43-year-old experienced “crushing” chest pains and was struggling to breathe after walking for several hours in the heat.

Inspector George, who was off-duty at the time of the incident in August, feared the worst, but managed to call 999 to get help.

SWASFT Emergency Medical Dispatcher, Olivia Molyneux, assessed his condition and stayed on the phone to him while crews travelled to the remote location.

Inspector George made a special visit to the SWASFT North Clinical Hub near Bristol to thank Olivia in person.
Inspector George made a special visit to the SWASFT North Clinical Hub near Bristol to thank Olivia in person.

“I thought that was it,” he said. “I was on my own, and needed help. It was a desperate situation. The response from everyone was amazing.”

“I wanted to thank Olivia personally, because call handlers don’t tend to get the recognition they deserve.”

Inspector George also sent a letter of thanks to SWASFT Chief Executive, Ken Wenman. He said: “The call handler was totally exceptional. She dealt with a very difficult and challenging call in the most superb way.

“The kindness and calm professionalism that she showed deserves special praise. I don’t think I could have got through that hour alone without her staying on the line and talking to me.”

Inspector George was later diagnosed with serious heat stroke. He has since made a full recovery.

The following symptoms are associated with heat stroke: not sweating when excessively hot; rapid or shortness of breath; loss of consciousness, unresponsive.

If you suspect someone has heat stroke, call 999 and ask for an ambulance.

4-Year-Old Girl Praised for 999 Call

Four-year-old Kaitlyn Wright has been commended for knowing exactly what to do in an emergency.

Her mum, Charlene, was having a fit, and she was the only person at home with her.

So Kaitlyn called 999 and gave the important details to South Western Ambulance Service NHS Foundation Trust (SWASFT) Call Handler Jess Hodkinson.

During the call on 27 October, Kaitlyn was able to tell Jess precisely what was wrong with Charlene. Kaitlyn made sure that her mum was still breathing, and she stayed on the phone to Jess until help arrived.

Kaitlyn, Charlene, and dad Simon made a special visit to the SWASFT Control Centre near Bristol on Friday 30 November
Kaitlyn, Charlene, and dad Simon made a special visit to the SWASFT Control Centre near Bristol on Friday 30 November.

Kaitlyn was presented with a certificate on behalf of SWASFT Chief Executive Ken Wenman to congratulate her for showing extraordinary bravery, presence of mind, and wisdom beyond her years.

Kaitlyn said: “I pressed 999, and said my mummy was having a fit.”

Paramedics went to the family home in Askerswell, Dorset and assessed Charlene.

Thankfully Charlene stopped fitting, and she didn’t need to go to hospital.

Jess, who works in the Control Centre as an Emergency Medical Dispatcher, said the incident highlighted how vital it is for parents to teach their children what to do in an emergency.

That includes showing the children how to call 999, making sure they know their address, and ensuring they are aware of any known health problems in the family.

Jess said: “Every call is different, and we are taught how to deal with child callers as part of our training. But it is unusual to receive a call from someone so young.

“Kaitlyn was very brave and informative. She obviously knew how to call 999; she told me exactly what was happening, and where she lives.

“She knew exactly what to do in an emergency.”

Charlene has fibromyalgia which means she is in constant pain and can have up to 40 seizures a week.

Charlene said: “I’m so proud of Kaitlyn. At the time I wasn’t really aware of what had happened. I woke up with the paramedics standing over me. I was so happy when I found out what she had done.

“We taught all our children how to make a 999 call, and what to say to the call handler. We got Kaitlyn a pretend Disney phone and practised with it.

“It can be scary when you’re not well. But Kaitlyn makes me feel safe. She’s a star.”

Simon added: “Kaitlyn is a grown-up little girl who knows exactly what to do in an emergency. She is brilliant.”

Charlene said the family had been “overwhelmed” by people’s interest in Kaitlyn’s call. She said they had been given cards, gifts, and kind words from many people.

University students find out about SBD’s crime prevention work

Officer Lyn Poole at Canterbury Christ Church University

University students heard about the preventative side of policing today, as Secured by Design Development (SBD) Officer Lyn Poole visited Canterbury Christ Church University and spoke with students undertaking a policing course about the work that SBD undertake on behalf of the Police Service across the UK.

Lyn Poole

The students also heard from Linda Mason, one of Kent Police’s SBD trained Designing Out Crime Officers, who spoke about her front line role working with architects, developers and local authority planners to design out crime long before construction begins.

Linda Mason

You’re all heart: Londoners helping to save lives

Two thirds of people in cardiac arrest in London were given CPR by a passer-by or a relative last year.

An audit by London Ambulance Service has found that members of the public gave life-saving cardio-pulmonary resuscitation (CPR) to nearly 2,500 people in the capital.

London has one of the best cardiac arrest survival rates in the world.

London Ambulance Service’s Medical Director Dr Fenella Wrigley said: “Londoners are doing a fantastic job providing initial care for cardiac arrest patients When someone’s heart stops, members of the public can really make a difference before an ambulance arrives.

“The chances of survival drop by about 10 per cent with every minute that passes so it is important to start chest compressions straight away and use a defibrillator where one is available.

Cardiac arrest happens when the heart stops pumping blood round the body London Ambulance Service typically reach patients in seven minutes but bystander early intervention will give the person the best chance of life.

Chest compressions will help to keep blood pumping to the brain, while an early shock from a defibrillator will restore normal heart rhythm.

London Ambulance Service has increased the number of public access defibrillators to nearly 5,000 They’re now in train stations, gyms, parks and shops.

However, according to the Service’s Cardiac Arrest Annual Report, there were only 107 cases when a member of public used a defibrillator Shocks were given to 79 patients – and half of those survived – five times more than might have survived otherwise.

Dr Wrigley added: “These defibrillators are designed to be easy to use – you don’t need medical training but learning how to use one in advance will give you more confidence to respond quickly And it could make a difference to so many lives.

“We would urge everyone to learn basic life support which is a life-saving skill and if you see someone who needs you, stop and help Ringing 999 will get early help on the way to the patient and the ambulance service can advise if there is a public access defibrillator nearby.”

The report which looked at the 12 months to March 2018, found that men were more likely to have a cardiac arrest – they made up 64 per cent of our patients with an average age of 62 years Thirty-six per cent of our cardiac patients were women who had an average age of 68 years.

The borough of Redbridge had the highest rate of CPR by a member of the public – at 812 per cent.

Cardiac arrest patients in central London had the best outcome – with 181% surviving The average age of patients was lowest in Tower Hamlets at 58 years and highest in the boroughs of Bexley, Redbridge and Richmond at 71 years.